The Director of People Operations will play a key role in driving our efforts to foster a diverse, inclusive, and high-performing work environment. The key workstreams of the Director of People Operations will include employee recruitment and hiring, performance management, federal and state compliance, compensation and management of all employee benefits programs. The Director will directly manage the Manager of People Operations and work in close collaboration with other key members of the People team, including the VP, Strategy, Operations, and Talent and the Director of Learning and Culture.
This is a 100% remote position, so the successful candidate must have a solid internet connection and daily access to a functional work environment. Candidates must be located in the US. This position reports to the VP, Strategy, Talent, and Operations.
Core job responsibilities include:
Recruiting and Hiring Process and Systems:
- Oversee and manage all hiring and recruitment efforts
- Collaborate with staff across the organization, including other People team members, hiring managers, and executive leadership, to create role profiles, job descriptions, and hiring process that are effective, accessible, clear and free of bias
- Implement recruitment strategies to ensure UpTogether is consistently attracting high-quality candidates from a variety of backgrounds
Benefits, Compensation, Policy, and Compliance:
- Manage and oversee all systems, processes, and external vendor relationships to ensure oversight of benefits, compliance, and payroll
- Manage annual open enrollment process
- Conduct analysis to determine ways UpTogether can improve benefits offerings, taking into account competing organizational priorities
- Collaborate with the VP, STO to ensure that compensation philosophy is implemented with efficacy in making new hires and is audited on an annual basis for existing staff
- Manage annual update of employment policies and employee handbook to ensure compliance with all relevant employment laws and regulations as well as alignment with UpTogether mission and values
Performance Management:
- Manage all performance management processes across the organization to ensure managers are conducting reviews with consistency and equity, including, but not limited to: annual performance reviews, quarterly 2 by 2s, and performance improvement plans (PIPs)
- Minimum of 10 years of general professional experience including 5+ years in human resources and management
- Strong relationship-building skills with the ability to establish trust, foster collaboration, and maintain productive partnerships across the organization and with external stakeholders
- Ability to navigate and influence diverse organizational cultures, fostering an inclusive and equitable environment
- Exceptional leadership skills with the ability to inspire, motivate, and guide teams towards achieving organizational goals
- Excellent verbal and written communication skills, capable of conveying complex information clearly and effectively to diverse audiences
- Strong understanding of change management, leadership development, and employee engagement
- Comprehensive knowledge of all applicable federal, state and city employment and labor laws
- Proficient in managing multiple projects simultaneously, with a focus on delivering high-quality results on time and within budget.
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