Customer Support Engineer - Remote-US
Full-time Customer Support Specialists for a leading AI company.
This position pays $120,000-$150,000/annually, depending on your background, experience, and location*. However, exceptions can be made on a discretionary basis for candidates with exceptional experience.
Click here Direct Apply
RESPONSIBILITY
REQUIREMENT
COMPANY INFO
DISCLAIMER
Scope of Work:
- Provide exceptional customer support via email, chat, and video calls to a global user base.
- Troubleshoot technical issues and ensure timely, effective resolutions.
- Collaborate with Product, Engineering, and Sales teams to improve the overall customer experience.
- Maintain and update support documentation and knowledge bases.
- Advocate for customer needs, providing valuable feedback to enhance the platform.